Privacy policy.
Your privacy is important to us. Atrium Mortgage Investment Corporation (“Atrium”) may collect the information you submit via this website for the purpose of keeping you informed about our corporate updates, investor communications, and news releases. We and/or our authorized agents will use this data solely to respond to requests for information, to process relevant applications, or as otherwise disclosed or authorized by you.
We will not sell, disclose, or otherwise transfer your personal information to any third party, except to the extent required by law, in connection with any legal or regulatory proceedings, or in order to establish, exercise, or defend our legal rights. All personal information submitted through this site is stored on secure servers with limited access.
Compliance with PIPEDA:
Our privacy policy complies with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), which includes the ten privacy principles outlined in the Canadian Standards Association Model Code for the Protection of Personal Information. For more information, please visit the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.
Privacy Principles:
Principle 1 – Accountability
We are responsible for all personal information in our possession or custody, including information disclosed to third parties for purposes of delivering services you request.
Principle 2 – Identifying Purposes
We will inform you of the purposes for which we are collecting personal information, either before or at the time of collection.
Principle 3 – Consent
We will obtain your consent before or when we collect, use, or disclose your personal information. Your information will not be used for other purposes without your permission.
Principle 4 – Limiting Collection
We only collect information necessary to fulfill the purposes we’ve identified, and we collect it by fair and lawful means.
Principle 5 – Limiting Use, Disclosure, and Retention
Personal information will only be used or disclosed for its original purpose unless you consent otherwise, or as required by law. In certain exceptional circumstances, we may be legally required or permitted to disclose information without consent.
Principle 6 – Accuracy
We strive to keep personal information accurate, complete, and current for the purposes for which it is used. You may request corrections to your information.
Principle 7 – Safeguards
Personal information is safeguarded using appropriate security measures. Physical and electronic records are protected against theft, unauthorized access, or alteration. Access is limited to authorized employees or agents only.
Principle 8 – Openness
We make our policies and practices relating to the management of personal information available upon request.
Principle 9 – Individual Access
Upon written request, we will inform you whether we hold personal information about you and provide access to it. We will respond as efficiently as possible. If access cannot be provided, we will explain why, except where prohibited by law.
Principle 10 – Challenging Compliance
You may challenge our compliance with this privacy policy. We have procedures in place to receive and respond to inquiries or complaints.
Our Privacy Officer is the Chief Financial Officer and can be reached at:
Atrium Mortgage Investment Corporation
1010 – 18 King Street East, Toronto, ON M5C 1C4
Phone: +1 416 867-1053
If your concern is not resolved after contacting us, you may also file a complaint with the Office of the Privacy Commissioner of Canada:
Privacy Commissioner of Canada
Place de Ville, 112 Kent St., 34th Floor, Ottawa, ON K1A 1H3
Toll-Free: +1 800 282-1376
Website: www.priv.gc.ca
Consent to Collect, Use, or Disclose Personal Information:
With limited exceptions outlined below, we will obtain your consent before collecting, using, or disclosing your personal information. This consent may be written, verbal, or implied — including when you voluntarily submit an application or request.
By submitting a loan or investor application (including financial or corporate information), you consent to Atrium using the information to assess and process your application, verify details, and fulfill legal and regulatory obligations. Consent also allows Atrium to share information with affiliated entities, credit bureaus, and service providers.
We may rely on implied consent when:
An existing relationship is in place
Consent was previously given for a similar use
The purpose of use is reasonably apparent at the time of collection
Exceptions where consent is not required:
When using third-party suppliers or service providers
When required by a court or regulator
To protect our legal interests, such as enforcing security or collecting debts
To update credit information with bureaus (during and after loan term)
In the event of a corporate transaction (e.g., sale or syndication of loans)
If you wish to withdraw consent (e.g., from marketing communications), please notify us in writing. We will inform you of the implications, which may include limitations to the products or services we can provide.
Information Collected Automatically:
When you visit the Atrium website, we do not collect personally identifiable information unless it is provided voluntarily. However, our website may automatically collect information such as:
Your IP address
Browser type and version
Date and time of access
Referring website
This information helps us analyze usage patterns and improve website performance. It does not personally identify you.
Types of Information We Collect:
We may collect the following categories of information:
Contact details: name, email, address, phone number
Financial, investment, or loan application data
Demographic and preference information (e.g., investor type, communications preferences)
Monitoring of Communications:
To ensure service quality and regulatory compliance, we may monitor or record communications between you and our team, including phone calls and emails.
Retention of Information:
We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. Once no longer needed, the information will be securely deleted or destroyed.
Third-Party Links:
Our website may contain links to third-party websites. Please note that once you leave the Atrium website, this privacy policy no longer applies. We are not responsible for the privacy practices or content of external sites.